Legal professions
Your professional telephone permanence tailored to your needs
Always there!
About Legal Professions
Focus on your core activities and count on AAC for telesecretariat services. During and outside office hours.
Are you looking for a solution to ensure on-call service during and outside office hours? Or are you dealing with overflow lines at the reception? AAC is here to guarantee a permanent external back-up.
We’ll handle all your incoming calls. We will do so in a friendly and efficient manner. The caller will think he is calling someone at your office at all times.
We work with the TREE option: this gives us an up-to-date overview of your staff. Together we decide which info we can share: e-mail address, telephone numbers, working hours, etc. In just a fraction of a second we search the right contact and put people through or send a message to your staff’s mailbox.
Advantages
24/7 availability
+25 years of experience
Multilingual operators
Online agenda
Webcare
Improve your telesecretariat together
Do you want more information about Legal Professions or do you want to spar and exchange ideas in person on how we could improve your customer satisfaction? Make sure to contact us!
Continuous learning
The skill coach and his assistants guarantee a process of continuous learning. All our staff first receives adequate and far-reaching training in Legal Professions. Our customers are divided in work groups. Staff will be assigned to one of the work groups, after receiving intensive training. This way they are prepared, step-by-step, for the total customer group, and, above all, we always guarantee a professional follow-up.
Our training programme is tailored to the needs of the newcomer. AAC always works with people with ‘long-term’ contract. This means that we plan ahead and understand that some processes require more time.
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