About Patient Support
We’ve been working for the medical sector since 1989. Are you looking for a partner to take care of the telephone answering for your practice, your care institution or council? AAC!
We have been offering patient support services since 1989. We know the medical sector through and through. Are you looking for a partner to take care of the “on-call” phone calls for your practice, your care institution or council? Our staff guarantees a friendly, caring approach tailored to your needs.
Advantages
24/7 availability
+25 years of experience
Multilingual operators
Online agenda
Webcare
Improve your telephone answering together
Do you want more information about Patient Support Programs? Or do you want to spar and exchange ideas in person on how we could improve your patient satisfaction? Make sure to contact us!
Continuous learning
The skill coach and his assistants guarantee a process of continuous learning. Our entire staff receives adequate and far-reaching training in Patient Support. Our customers are divided in work groups. Staff will be assigned to one of the work groups after intensive training. This is how they are prepared step-by-step, for the total customer group, and we always guarantee a professional follow-up.
Our training programme is tailored to the needs of the newcomer. AAC always works with people in ‘option for permanent’. This means that we plan in the long-term and understand that some processes require more time.
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